• 8

  Adding a ‘DING’ to Hospitality

  Sanjoy Bhattacharya, Vice President & Head Global IT, Kuoni Travel Group - Destination Management

• 10

  The Premium: Setting a Benchmark on Providing Quality Service

  Nandini Mukherjee

• 14

  Digital Transformation in the Hospitality Industry

  Amit Jain, CFO, Birla Sun Life Insurance

• 20

  BHSPL: Experience and Knowledge which Meets Individual Solutions

• 22

  Increasing Role of Consultants in the Era of Globalization

  Shwetank Mishra, Manager(Accounts, Tax, Cost), Steamline Industries Limited

• 24

  Narayani Holidays and Hospitality: Success Leading to Customer Delight

• 26

  Online Travel Technology Dominance or Disruption

  Vijay Choudhary, Head IT, HRH Group of Hotels

• 28

  PHR Consultants: Make Ideas Happen

• 30

  Increase in the demand of Revenue Managers in Hospitality Sector

  Sidharth Thakur, Director, Grassik Search

• 32

  Tatva Hospitality: Committed to Provide Requisite Services to Boutique Resorts & Leisure Properties

• 34

  Challenges facing the Indian Market Research Industry

  Rajat Sahni, Director Operations, ReportsWeb

• 36

  Total Hospitality Enhancing Success in Hospitality

• 38

  Consulting industry in India

  Amin Mevawala, Director, ATM Managed Services, NCR Corporation

• 40

  Xenia Hospitality Solutions: Innovative Business Ideas and Concepts

• 42

  Views and Opinion about Consulting Industry in India

  Anindya Ganguly, Vice President, Voltas Ltd.

Other Issues