Cover Story
KS Airsoft: Mitigating Billing Process Bottlenecks in Telecom through Business Analytics
As the telecom industry explores to improve the customer experience in all aspects of its business, the billing process is finally getting the attention it has long needed. Many operators continue to struggle with billing systems that were developed a decade or more ago and have since been remodelled into make shift solutions that are heavily siloed. Also they are expensive to operate which cannot cope with increasing product & pricing complexity or the need to bring new products & pricing strategies to market quickly. The audit function is focused on providing core assurance around business process risks and controls. But, with increasing market volatility and...
Contents
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10
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8
Adopt Big Data to Drive Innovation
Mitesh Agarwal, CTO & VP, Oracle India
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18
Three Pillars of Organizational Technology
Nadir Bhalwani, Director-Technology Operations, CRISIL Limited.
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23
Shape IT with Latest Business Trends
Adrian De Luca, CTO- Asia Pacific, Hitachi Data Systems
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27
Scope and Future of Business Intelligence Systems in the Indian Market
Sarita Digumarti, Co-Founder & COO, Jigsaw Academy, The Online School of Analytics
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31
Advise and Analyze: Consulting and Analytics Organizations Working Together
Pradeep Menon, Global Analytics Head, Maersk GSC
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37
What it Takes to Get the Most of Your BI and Analytics Platform
Paul Doyle, Director BI Services, GNet - A Nihilent Company
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42
Predictive Analytics for Cyber Security
Avirag Jain, EVP & CTO, R Systems International Limited
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44
CIO’s role in Deriving Optimal value through Business Intelligence project
Shubhendu Dutta, Director- IT, Sistema Shyam Teleservices Ltd
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46
How Cloudy should your Cloud Roadmap be
Shijo Joseph, AVP - IT, Gujarat Gas Limited