New Business Features Added to Telegram: Greeting Messages and Fast Replies

By Consultants Review Team Saturday, 16 March 2024

App for encrypted texting To improve communication efficiency between businesses and their clients, Telegram has included new business features including welcoming messages, rapid answers, and more. Businesses may send automated messages to customers who are contacting them for the first time by using greeting messages. Multiple messages may be sent with these automatic answers since they enable a variety of forms, including text, media, and file sharing.

Telegram Business's 'fast replies' function provides pre-written responses that let users send one or more messages in any chat with a single command, increasing simplicity.

Moreover, Telegram users may now easily turn their profiles into comprehensive business pages by including pertinent details like address and business hours. According to the firm, this functionality helps businesses increase accessibility and exposure, leading to more seamless consumer interactions.

The company claims that this functionality enables companies to increase accessibility and visibility, resulting in more seamless client interactions. Furthermore, Telegram Business users may now create a "away message" to guarantee prompt answers even in cases where they are inaccessible because of holidays or closures. By providing acknowledgement and pertinent information, this element improves client happiness and fosters a trustworthy and professional image. The business also said that it would be releasing new Telegram Business capabilities later this month.

Telegram said earlier this month that nine cutting-edge group communication features will be available through new releases. Boosts for Groups, Stories from Groups, Emoji Status, Covers, Wallpapers, Link Styles, Group Emoji Packs, and Voice-to-Text are some of the most recent features that have been added.

Furthermore, Telegram unveiled Group Emoji Packs, which let elite groups select unique emoji packs for each member, improving communication and group identification. audio-to-Text Transcription guarantees smooth communication for members of enhanced groups by offering limitless transcription for audio and video communications sent inside the group.

Current Issue