International Standards are the backbone of Indian society, ensuring the safety and quality of products and services, facilitating international trade and improving the standard of living of the citizens. Conformity to International Standards helps reassure consumers about the products, systems and organizations that they are safe and reliable for the environment and its people. Similarly, Zero Defect Consultants is one such quality management & ISO consultant with a certain strategic tools was formed to help companies tackle some of the most demanding challenges of modern business. Their strategic guidelines ensure that their client’s business operations are as efficient as possible, increase productivity and help organizations access new markets. Zero Defect Consultants came into formation in 2001 and started their operation with an objective to consult other organizations to implement “Zero Defect” Management Systems. “We started the firm with the pure motive to be the leader of the quality management market through customer satisfaction by complying with the process and by developing the capability to provide services to meet the changing needs and expectations of our customers”, says Dr. Jagadish S M, Zero Defect Consultants.
Zero Defect Consultants has been providing leading edge consulting and Training services to both Small, Medium and large Enterprises, Private and Public sector organizations for more than 1000+ industries. ZDC adopts the fundamental principles of ‘Quality and performance Improvements’ and will continue to be a leader in providing management consulting services to Industries and various organizations across different sectors. The company is known to provide unmatched breadth of technical expertise and their rich experience makes them the clear choice to help organization deliver the results expected.
Zero Defect Consultants in these 15+ years of its establishment have been catering to various clients with their exclusive services. Their services reduce the burden of the management of the businesses. They meet their client’s requirements within the time limits and provide high quality, greater efficiency and responsiveness business solutions. They focus more on strategic initiatives rather than tactical functions. They are into implementation of management systems, pre/post-certification training and deployment, providing quality personnel experts for maintenance of processes, product certifications, process improvements activities and training for human resources skill development. They have a flexible tailor made approaches adopted depending on product, technology, size, type of business and organization.
With a team of rich experienced consultants in various types of industries they continuously strive to satisfy their customer in all aspects. Dr. Jagadish S M adds, “More than the tools and techniques we focus on engaging the employees of the organization with their goals; only after which we take up the process improvement techniques. We make our clients understand the importance of eliminating waste, achieving the required growth and at the same time make them aware of the competitive environment.”
The Quality Policy
“Over the years, Zero Defect Consultants have been accelerating the importance of quality management in the industry.”
As a service oriented firm that assists related human resources, industrial relations, temporary staffing, outsourcing, ISO compliance training & development, legal advising, and all allied services in the domain of management consultancy, Zero Defect ensures satisfying the needs and expectation of clients by giving good quality and timely service to its customers.
Over the years, Zero Defect Consultants have been accelerating the importance of quality management in the industry. They have an expert team of engineers, MBAs, M. Tech and MS quality management, with more than 20 years of experience in various industries. They have expertise and associates who help the organizations to manage their quality on the basis of ISO90001 TS16949, AS9100, ISO13485, ISO27001, ISO14001, ISO 15189, ISO/IEC27001, AS9100, ISO22000, ISO20000, SA8000, ISO50001 [EnMS], CMMI, FIDI FIAM, and Other quality related topics. With such quality services they have been able to join hands with several leading conglomerates, namely, Bosch, TVS Motors, Wipro, Reliance Industries, Steel Authority of India HAL, HMT, Bharat Dynamics, DRDO and many more; giving them “zero defect” and flawless management system.
Narrating about the future plans, Dr. Jagadish S M says how they aim to achieve Zero Defect with total commitment in all the activities they do and make industries practice Total Quality Management with the real intent & ensure that benefits are obtained in totality. Team Zero Defect also envisions being leaders in the market with continual strive for achieving customer satisfaction by complying to the process, developing the capability to provide services to meet the changing needs and expectations of the customers.
Adding to this, Dr. Jagadish S M concludes, “We are further working on business consulting where we help the organizations to grow to the next level. I am also planning to author a book supporting the mission of ‘Make in India’ named ‘Manufacturing Money’, which will focus on the strategies on how to make millions in manufacturing sector. In the coming years we are planning to grow three times the present revenue. With such a plan in action we are looking forward to change the system of India.”