Nearly 150 million untapped retail credit borrowers in India, says CIBIL study

By Team CR Tuesday, 22 May 2018

Nearly 150 million consumers who are currently not credit-active are potentially eligible to become retail credit borrowers, providing significant growth opportunities for retail lenders and a major boost to the economy, a study has said.

While the total population of credit-eligible consumers in India is roughly 220 million, only about one-third —72 million — are currently credit-active, meaning that they have a live account with a bank or lending institution. “The remainder — nearly 150 million — are not currently credit active, but would meet the age and income requirements that would make them potentially attractive to lenders. This group includes both consumers who were previously credit-active but are currently dormant, and those who have never availed a retail loan or credit card,” TransUnion CIBIL has said in a study.

“The addition of these consumers to the retail lending market could mean significant incremental growth opportunities for credit products such as credit cards, personal loans, and consumer durable loans,” it said.

Yogendra Singh, vice-president of Research and Consulting for TransUnion CIBIL, said, “Millions of consumers who are potentially attractive to lenders are not currently borrowers. This untapped market presents an opportunity for sustained, prudent growth for lenders over the next five years and beyond. Lenders need to find ways to reach this untapped market, which likely has credit needs that are not being met currently.”

The study calculated that approximately 220 million consumers meet the target age range — from 20 to 69 — and minimum income level, which is assumed as at least Rs 2,50,000 per year, to be attractive to lenders for retail credit products. “This addressable market size is forecast to continue to grow at a rapid pace, as more consumers enter the target age range and economic growth raises income levels,” it said.

It forecasts that the addressable market will increase by 14-16 million consumers per year, reaching an estimated 295 million by the end of 2022. “As more consumers reach adult age and have disposable income, they will increasingly seek credit to help finance purchases of housing, vehicles, and household goods. As well, in an increasingly digital marketplace, they will want credit cards to help facilitate online transactions. These developments bode well for continued robust growth in the retail lending market,” Singh said.

Other findings from the study were that household debt levels in India as a percentage of national income are modest in comparison to other emerging countries such as China, Brazil, and South Africa. If India follows the growth trajectories of other countries, total household debt could increase from Rs 37 trillion at the end of 2017 to between Rs 78-94 trillion by the end of 2022. “This supports the conclusion that Indian households will have additional borrowing capacity and could continue to finance growing consumption levels,” it said.

“There is a tremendous growth opportunity for retail lenders who are seeking to expand their customer base and grow their business,” Singh said. “The economy will also benefit from the influx of millions of consumers into the credit market. Many of these consumers will be in a position to build their credit footprint and achieve more financial security in the coming years.”

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