CGI released a new white paper, 'Charting the path forward with resilience and adaptability' that identifies the key organizational capabilities public and private sector executives need to help navigate significant economic, market and business changes caused by the COVID-19 pandemic. Authored by President & CEO George D. Schindler, the paper is part of an in-depth framework to help clients respond to unprecedented challenges, rebound effectively, and reinvent ways of working.
A central part of the white paper are findings from the CGI Client Global Insights, an annual consultative conversation where CGI leaders meet with business and IT executives to gather their perspectives on the trends affecting their enterprises. Based on the findings and an analysis of those leading enterprises that are producing results from their enterprise-wide digital strategies, the paper identifies three critical organizational capabilities needed to navigate unprecedented challenges:
"The crisis has compelled us to ask many fundamental questions about the way we live, interact, and work. Clearly many changes will occur, but one thing is certain: technology will continue to be at the heart of future value chains that serve consumers and citizens," said Schindler. "While many are making bold predictions on the 'what' and 'when' of the new normal, we believe that it is more important than ever to be centered on 'how' to create value," he added.
Helping clients through economic and market changes for more than 40 years, CGI has demonstrated the ingenuity and capability to help clients examine and reinvent their business value chains to navigate unprecedented change. In addition to the key capabilities clients need to move forward, the white paper includes case study examples from leading performers.