According to official sources, the aviation security agency BCAS has issued show cause letters to IndiGo and Mumbai airport operator MIAL in connection with the incident of passengers eating on the airport tarmac on Sunday.
As soon as their diverted Goa-Delhi flight landed following a long delay on Sunday, many passengers rushed out of an IndiGo plane at the Mumbai airport, sat on the runway, and some were seen eating there.
Both IndiGo and MIAL were not proactive in anticipating the circumstance and making necessary airport facilitation measures for passengers as per the Bureau of Civil Aviation Security (BCAS).
According to the sources, the aircraft was assigned to a remote bay C-33 rather than a Contact Stand, an aircraft parking stand appropriate for walking passengers to and from an aircraft from an assigned boarding gate. This added to passengers' difficulties and denied them access to basic amenities like restrooms and drinks inside the terminal, they said.
Furthermore, the sources said that after a video showing passengers dining on the tarmac at Mumbai airport went viral on social media on Monday, Civil Aviation Minister Jyotiraditya Scindia met with all ministry personnel at roughly 12.30 a.m. on Tuesday.
BCAS issued show cause notices to IndiGo and MIAL in the early hours of Tuesday, they stated. Mumbai International Airport Ltd (MIAL) operates the airport.