Surveys conducted by General Systems Co. indicate that when a global market consumer is satisfied with quality, he or she tells six others about the product or service; if that person is dissatisfied, 22 others hear about it ! Well, this survey clearly points out that modern customers and organizations are redefining the term ‘Quality’. Quality today means an increase in value as well as right performance, service, design and economy for global customers. This change has lead many businesses to ensure that their products meet specific requirements for identity, strength, quality and purity. However, complying with quality management system (QMS) standards is not...
Sandeep Budhiraja, CEO, DOOR Training & Consulting India
Srinivasa Roa Sambangi, GM, Aurobindo Pharma
Vimal Kishor, Company Secretary and Head-Legal & Compliance, Liberty Videocon General Insurance Company Ltd.
Isaac Prince Jeffrey, Head - Risk & Compliance, Williams Lea India
Vijay Anand, Director, Hirington Academy
Suresh Lakshminarayanan, Director - Finance & IT, McDonald’s India West & South
Akhil Agarwal, Chief Operating Officer, InterGlobe Technologies