Cover Story

Ericsson: A Leader's Vision to Building Intelligent & Efficient Networks

(1)Ericsson is the world’s leading provider of technology and services to telecom operators and has more than 110,000 professionals, and customers in 180 countries, the company combines global scale with technology and services leadership. What is your role and how are the service delivery centres helping with that? As head of the four Global Service Centres, in India, China, Mexico and, Romania - my role is to deliver competitive advantage to the organization and to our customers by leveraging our global competencies, scale, common ways of working with local capabilities. We do it through having the right skills, available at the right time and at the right...