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What Is Hyper-Automation and How Is It Going to Benefit the Corporate Sector?

By Sthitaprajnya Panigrahi

As technology is soaring to new heights, everyone is curious to know about the upcoming trends and technologies which possess the potential to revolutionize the world. With the commencement of a new decade, the world is looking beyond Artificial Intelligence (AI), Robotics, Automation, and Machine Learning (ML). One such trend which is approaching really fast and is estimated to take over the corporate sector by storm is hyper-automation. Earlier automation has emerged as an innovative trend, taking over the traditional problem-solving techniques or manual methodologies by enhancing the workflows and ensuring minimum to zero errors. Now hyper-automation, which is considered as a tool formed by the combination of artificial intelligence, robotic process automation, machine learning, and intelligent business management software, is capable of reducing human involvement in the physical and digital tasks. Boosting the complete decision-making process of an organization, hyper-automation creates a digital twin of an organization for better visualization of its performance, functions, and processes.

A step ahead of automation, hyper-automation is an important aspect for enterprises:

  1. Amplifies the Ability to Automate Work: Starting with Robotic Process Automation (RPA), hyper-automation assembles many components of the automation process, technologies, tools, integrating software, to amplify the performance of a certain task. These components include process mining, analytics, artificial intelligence, machine learning, and many other advanced tools which automate more work but also connect everyone in an organization to be a part of the novel transformation.
  2. Unlocks Maximum Potential: Specifically for an automated enterprise, hyper-automation affects the workforce engagement capability by enabling everyone to contribute to the automation process of an organization starting from program developers and testers to business analysts, subject matter experts, and the client or end-users.  The hyper-automation will also enhance the artificial intelligence capabilities of an organization such as Natural Language Processing (NLP), Optical Character Recognition (OCR), and Machine Learning (ML) so that more tasks can be processed and automated.
  3. Benefits to the Finance Teams: Something more than just a software tool, hyper-automation ascertains the financial teams have their data up-to-date and in a centralized format. As RPA helps in managing tasks more efficiently ensuring less error, the company can strategically focus on other issues benefiting the organization. It also improves the efficiency of CFOs to identify the risks and opportunities immediately resulting in faster decisions. As the financial team handles and deals with loads of data every day, hyper-automation can be proved of great assistance in daily operations augmenting security and accessibility of information through Artificial Intelligence.
  4. Workforce Engagement: Escalating the quality of the work, hyper-automation ensures employee engagement in an organization. A new age technology to smoothen the frantic and time taking manual processes employees go through in their daily lives, hyper-automation ensures amplified employee contentment and enthusiasm. For the organization, it creates a workforce trained and equipped with new-age technologies to take on the problems with an innovative approach.

Hyper-automation tools are still at a budding phase and it will take time to get accustomed to it for harnessing complete benefits out of it. Automation is now a common term for business and almost every business organization has incorporated its processes according to it. Guaranteeing something more than automation, hyper-automation is now attracting much attention owing to its business-centric feature.

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