According to the MoU, Amazon and Indian Railways will collaborate to develop a hub-and-spoke strategy for a single route. The insights gathered will assist to spread this paradigm throughout the network.

The strategy focuses on optimizing first and last-mile delivery, cutting transit times, and investigating cost-effective methods for transporting additional products by rail. Amazon will also provide tips for improving the efficiency of rail-based parcel logistics.

Abhinav Singh, Vice President of Operations at Amazon India, stressed that the relationship is in line with the government's economic growth strategy. "Since 2019, we've worked together to create an innovative logistics model that combines Amazon's e-commerce expertise with Indian Railways' extensive and dependable network." This continues to facilitate the rapid distribution of crores of items around the country," he stated.

Ravinder Goyal, Member (Operations and Business Development) of the Railway Board, lauded the MoU. "Indian Railways has launched many parcel services as well as the Virtual Aggregation Platform (VAP) to ease and encourage adoption of rail for parcel delivery and I therefore appeal to the e-commerce business to use this facility for mutual gain," according to him.