The Unique Identification Authority of India (UIDAI) has reiterated that charges for the Aadhaar card enrolment and updations are fixed and listed three options for Aadhaar cardholders if they are asked to pay extra.
The three options suggested are:
-Call at toll-free number 1947 and lodge your complaint
-Write an email at email@example.com
-Lodge an online complaint in this regard by logging in at direct UIDAI link — resident.uidai.gov.in/file-complaint.
"If you're asked to pay extra while enrolling for Aadhaar or updating details, call 1947 or write to firstname.lastname@example.org to register your complaint. You can also file your complaint at: https://resident.uidai.gov.in/file-complaint," the UIDAI said in a tweet informing of the three ways in which Aadhaar cardholders can file complaints in regard to extra payment for Aadhaar enrolment and Aadhaar update.
Charges for updating Aadhaar are fixed: Rs 50 for demographic update & Rs 100 for biometric update (with or without demographic update), the UIDAI tweeted
New Aadhaar Enrolment and MBU (at 5 & 15 years) are free. Charges for updating Aadhaar are fixed: Rs 50 for demographic update & Rs 100 for biometric update (with or without demographic update), the UIDAI tweeted.
To file complaint online: Here is the step-by-step guide
-Log in at UIDA website — uidai.gov.in or at direct link — resident.uidai.gov.in/file-complaint.
-Enter 14-digit EID number, date and time.
-Enter your name and mobile number.
-Enter your email ID and postal PIN Code and other details.
-Select complaint type and category.
-Write your complaint in details.
-Click on the 'Submit' button below.
-Your complaint will be lodged successfully.